Contact Us:

Customer Assistance - (757) 683-4269
Front Office Fax - (757) 683-5325

Address:

Facilities Management
4401, Powhatan Avenue
Norfolk, Virginia - 23529

Maintenance Support Center:

Hours - 8:00 AM - 5 PM, Monday - Friday

Phone - (757) 683-4600

For non-emergencies outside of normal operating hours, please leave a message - DO NOT leave a message for emergencies. Non-emergency requests for maintenance and support can also be submitted via Maintenance Direct

For after-hour emergencies contact Public Safety at (757) 683-4000.

For ODU residents with after-hour emergencies, please contact your RA.

Hours of Operation -

Front Office - 8:00 AM - 5:00 PM, Monday through Friday

Shops - 7:00 AM - 3:30 PM, Monday through Friday, with limited evening and weekend coverage. Emergency coverage - 24 / 7

Housekeeping - 5:00 AM - 1:30 PM, Monday through Friday, with limited evening and weekend coverage. Emergency coverage - 24 / 7