Overview of Financial Penalties

Financial information and disclosure statement
Students are expected to access financial information through the University's secured access site on the World Wide Web (PIN required). Failure to receive written notification (for example, a billing statement by mail) is not a justification for granting immunity in financial matters. Failure to access available data through self-service access via Leo Online or to read and comply with university regulations will not exempt students from whatever financial penalties they may incur.

Registrations will not be canceled for nonpayment of tuition
Failure to attend a course after registering is not justification for elimination of charges. A student must officially drop to qualify for a refund or release of charges by the drop/add deadline posted in the schedule of classes. Failure to pay will not release a student from the responsibility for these charges.

Outstanding debts/delinquent accounts
Students with outstanding debts are denied University services until all debts are paid in full. Students will be permitted to drop current or future term courses at the Registrar's Office during the specified tuition refund periods. Student accounts are subject to the financial policies of Old Dominion University, as specified in the University Catalog.

Late penalty
Late fees are assessed at the time of billing for accounts that are 30 or more days past due. At 30 days past due, a late penalty of 5% (effective with Fall 2012 charges) of the outstanding balance is assessed. The Late Penalty indicates that your account is past due. Unless you resolve the debt, the University will advance the matter to the next step in the collection process*, and you risk tarnishing your credit rating.

Collection activities
Once the principal amount on an account is 120 days past due and forwarded to collections, repayment arrangements must be made directly with the collection agency, and the account holder bears the costs associated with collection efforts.  *Late fees will be 90 days past due when sent to collections, since they are sent to collections at the same time as the principal amount.  Effective April 1, 2011, the costs associated with collection efforts are 25% of the outstanding balance, which is the standard and customary amount for the collection industry.  (Prior to charges for Fall 2012 semester, accounts were forwarded to collections at 90 days past due.)

Collection costs from March 17, 2009-April 1, 2011, were 29.87%.

Prior to March 17, 2009, the costs associated with collection efforts were 33.33% of the outstanding balance.

Collections in the Commonwealth of Virginia
The University pursues debt in accordance with the guidelines set forth by the Commonwealth of Virginia in the Virginia Debt Collection Act. Virginia State law requires that the university make every attempt to collect past due amounts owed to state agencies. If, after 120 days, full payment of a debt has not been received, the student account will be placed with the University's collection agency. Students are responsible for any collection costs incurred at a rate of 25% of the total due. You also risk tarnishing your credit rating and will be subject to further enforcement proceedings. Collection efforts are costly to the student. Avoid them by paying on time! Agencies charge the student a 25% fee that is the collection industry standard. Once an account is 120 days past due and forwarded to collections, it is considered delinquent and the collection fee must be paid. Collection fees cannot be appealed. If you find your account has been referred to the company that Old Dominion University has designated to serve as the University's collection agent for delinquent accounts, please contact them immediately to make payment arrangements.

If an account is returned unpaid by the collection agency, several actions may be taken including, but not limited to, the account can be listed by the Credit Bureau as a bad debt, a delinquent account can be collected in full from income tax refunds, lottery winnings, or other refunds due from the state (for Virginia residents), and the account may be turned over to the Virginia Attorney General's Office for litigation. Timely payment is strongly encouraged so that collection efforts can be avoided.

University Agent
Todd, Bremer and Lawson, Inc.
Post Office Box 808
Rock Hill SC 29731
Phone 1-800-849-6669
Fax 1-803-328-8242

Set-off Debt Collection Act
Under the provisions of this act, an individual's Virginia income tax refund or lottery winnings will be subject to the University's claim for any unpaid balance of tuition and fees. Any communication disputing an amount owed must be submitted in writing to the Accounts Receivable Manager, Alfred B. Rollins Jr. Hall.