Vision StatementTo be recognized as a leader in human resource practices by providing exceptional customer service, impeccable delivery of human resource programs and services, and by fostering a work environment which promotes optimum management of self and staff. Mission StatementTo support the University's mission by providing exceptional human resource services through effective partnerships that meet our internal and external customers' needs; to encourage and maintain an environment which values and appreciates differences; and to foster a work ethic that displays respect, cooperation, fairness, and a commitment to excellence. Guiding ValuesWe commit to these values to guide our behavior and decisions: RESPECT FOR INDIVIDUALS We treat each other with respect and dignity, valuing individual and cultural differences; we practice fairness and are impartial and ethical in all our business dealings. CUSTOMER SERVICE We consistently provide positive and responsive customer service by understanding and anticipating customers' needs, and taking the initiative to ensure impeccable customer service that exceeds expectations. QUALITY We provide exceptional quality in the delivery of human resource products and services, and continually strive to improve, become more efficient, cost-effective and knowledgeable. TEAMWORK We support all Human Resources' staff members through honest communication and listen to each other regardless of level or position; we foster effective work relationships through courteous, cooperative and professional interactions, and encourage and reward both individual and team achievements. |
