The below phone numbers and website addresses are also on the back of your healthcare card or in the front of your COVA Member Handbook.

COVA Care:
Anthem BC/BS (medical) – 800-552-2682 - www.anthem.com/cova
Medco (prescriptions) – 800-355-8279 - www.medco.com
Delta Dental – 888-335-8296 - www.deltadentalva.com
ValueOptions (behavioral & mental health & Employee Assistant Program) – 866-725-0602 –
www.achievesolutions.net/covacare

COVA Connect:
Optima Health (medical, prescriptions, behavioral health & EAP) – 687-6350 or 866-8462682 – www.optimahealth.com/cova
Delta Dental – 888-335-8296 – www.deltadentalva.com

When you call have available your health ID # (on your healthcare card) and any documentation about the issue you wish to discuss (bills, Explanation of Benefits, letters etc…).

Call or go to the applicable website for provider network information (participating doctors, facilities, dentists, pharmacies etc…).