CHANGING OR CANCELING YOUR PREVIEW RESERVATION
To Change Your Date or Add Guests to Your Reservation
Return to the Preview home page and click 'edit my existing reservation'. Log into the VisualZen reservation system and click the 'edit' button above the item you wish to change. Click 'update' to save your changes. Please be aware that adding guests will change your Preview fee balance. If you change your Preview date, your original date will be available for someone else.
To Cancel Your Reservation or Remove Guests and Obtain a Guest Fee Refund
Send a refund request to email@example.com or mail it to Student Transition and Family Programs, 1012 Student Success Center at Perry Library, Norfolk, VA, 23529. It must be received at least 4 business days prior to the event. Include your name, University ID Number (UIN), and a reason for the cancellation. If you paid by credit or bank card, it will be credited in 4-6 weeks. If you paid by check, cash or money order, a refund check will arrive in 6-8 weeks.
Withdrawing from ODU
If you're withdrawing from ODU, you must:
Cancel your Preview reservation (see steps above),
Drop your classes in Leo Online (if you've already registered).