NEW: I'm getting a registration error. How do I know what it means?
View the PDF document Registration Errors. This document explains why you are getting the error and what you can do to correct it.
How do I log in to LEO Online?
There are two ways to log in to LEO Online:
- Go directly to LEO Online:
- Go to www.leoonline.odu.edu and click on Enter News and Secure Area
- Click on the key icon at the bottom of the page
- You will be taken to the Monarch-Key Web Login page
- Enter your MIDAS ID and password and click Login.
Once you are logged in to the secure area, follow the prompts.
- NOTE: If you do not have your MIDAS ID or you need to reset your MIDAS password, click on the link to OCCS Help Desk or use the links provided at midas.odu.edu.
- Enter LEO Online through the University Portal
- Go to www.odu.edu and click on the link to my.odu.edu (requires MIDAS ID)
- You will be taken to the Monarch-Key Web Login page
- Enter your MIDAS ID and password and click.
|If you don't already have a MIDAS ID, click on the link to OCCS Help Desk or use the links provided at midas.odu.edu. |
Once your MIDAS ID has been activated, use the MIDAS ID and password to log in to the University Portal.
- Inside the Portal, click on the LEO Online link on the sidebar to access LEO.
- For more information on MIDAS and to reset your MIDAS password, use the links provided at midas.odu.edu.
- NOTE: For assistance with MIDAS login, contact the Office of Computing and Communications Services (OCCS) at email@example.com or 757-683-3192.
I don't know my University ID Number (UIN). How can I find out what it is?
Your UIN is mailed to you in your letter of admission to the University. If you do not have your letter you can e-mail firstname.lastname@example.org with your full name and date of birth, or call 757-683-4425 (you will be asked to provide information to prove your identity). See UIN and PIN Number for information on your University ID Number (PIN numbers are no longer used to log into ODU systems).
My MIDAS information isn't working? How can I get it reset?
The MIDAS web site provides a way to reset your password online. Go to midas.odu.edu.
How can I see which classes are open?
At the LEO Online home page, click on Class Schedule Search.
If you have logged in to LEO Online, use the Search for Classes or Look Up Classes to Add features, which show open and closed classes. During pre-registration, you cannot add classes before your assigned registration time.
I don't have a time ticket. How do I get one?
Time tickets are automatically assigned to currently registered, degree-seeking students approximately one month before pre-registration begins. If you do not have a time ticket, you cannot register until open registration, which begins the Saturday after pre-registration begins. You do not need a time ticket to register during open registration. For more information on time ticketing, see Time Ticketing.
How can I see my credit hours completed?
Check your unofficial transcript in LEO Online (www.leoonline.odu.edu)
Some of my transfer credits are missing. Who should I contact?
E-mail the Admissions Office (email@example.com). The Registrar's Office does not evaluate transcripts for transfer credit.
How can I see my holds?
Use the Student Records link in the secure area of LEO Online to see your holds (View Holds). Or, you can get there from the Check Your Time Ticket screen. Other pages in LEO also have a View Holds link.
How do I get the holds removed?
A list of holds that prevent registration is provided on this web site. See Holds for information on removing holds. A link to this information is provided on the LEO Online web page as well.
I already saw my advisor or Site Director, but the advisor block is still there.
Contact your advisor again by phone or e-mail and request that the hold be lifted. Distance learning students should contact the site director or the Office of Distance Learning for assistance.
When I try to register, I get the message "Not Enrolled Since Re-admit Term." What does this mean?
If you have not attended classes at ODU in the last 12 months, you must request reactivation of your account. You can do this online at the Admissions web site (admissions.odu.edu). You must also complete a new Application for In-state Tuition if you want to qualify for in-state tuition rates.
The course requires instructor's signature. How do I register for it?
You can do one of the following:
- Preferred Method: contact the instructor and ask that he or she pre-approve you via LEO Online. This method allows you to register online after the instructor gives permission electronically.
- Have the instructor sign a completed registration drop/add/withdraw form, and bring or fax the form to the Registrar's Office.
- See your site director about enrolling in the class.
I tried to drop a class but my only option is "withdraw." What's the difference?
Dropping a course by the published DROP deadline removes it from your academic transcript and you are not charged for the course.
After the DROP deadline and through the withdraw deadline for each session (or its equivalent for non-semester courses), signatures are not required to withdraw from classes. A grade of "W" will be assigned for withdrawals after the drop deadline through the withdraw period. You can use LEO Online to withdraw until mid-semester (unless you have a financial hold). Students with financial holds cannot drop or withdraw online and must submit a registration form to the Registrar's Office (or the site director) to be dropped or withdrawn. Students who withdraw will be responsible for some or all of the tuition charges, according to the tuition refund deadlines published in the Academic Calendar and the web site of the Office of Finance.
The document "When to Withdraw and What to Consider" (PDF format) may help you decide whether withdrawing from one or more classes is in your best interest.
Students considering withdrawing from courses should first consult the Financial Aid Office to avoid any negative impact on your financial aid, and as a courtesy, let the instructor know you are withdrawing. Students in University Housing: You MUST contact the Housing Office if withdrawing from classes puts you below 12 credit hours.
Once the withdraw deadline has passed, students cannot withdraw online, and must complete the Request for Exception -- Permission to Withdraw After Midterm. Students must be prepared to document an exceptional circumstance supporting the need to obtain permission to withdraw after the deadline. Permission to withdraw after the deadline requires two signatures and must be submitted to the Office of the University Registrar no later than the last day of classes. A separate form is required for each course from which you withdraw.
What if I need to withdraw from ALL my classes after the withdraw deadline?
If a student has extenuating circumstances and needs to withdraw from all of his/her classes after the last day the student can withdraw on LEO Online for the semester, he or she should contact Student Ombudsperson Services (SOS) to request an administrative withdrawal. Information on SOS is available at their website: studentaffairs.odu.edu/sos. This website includes a live Help feature, e-mail address, and forms for requesting administrative withdrawals. There is also a link to the tuition appeal form.
Note: If a student does not have extenuating circumstances or does not want to withdraw from all classes, the normal withdrawal procedures apply.
What's a normal course load for graduate or undergraduate students?
Undergraduate students carrying 12 or more semester hours in the Spring/Fall terms are considered full-time.
Undergraduate students seeking to take more than 18 credit hours must have a 3.0 or better overall GPA. In addition, they must obtain the recommendation of their advisor and written permission from the Dean of the college in which their major program resides. Students without a declared major must obtain the recommendation of their advisor and written permission from the Dean of Academic Enhancement to enroll in more than 18 hours.
Graduate students carrying 9 or more semester hours are considered full-time. No graduate student may take more than 12 credit hours without written permission of the program director.
During the Summer session, an undergraduate student is considered to be full-time if he or she is enrolled in 9 hours. A student may not enroll in more than 9 hours in a 6- or 7-week session. No student may enroll in more than 15 hours during the Summer session without written permission of his or her advisor. Distance learning students must have written permission of the site director or an official of the Office of Distance Learning.
In Summer sessions, graduate students are considered full-time when enrolled in 6 or more credit hours.
How can I change a course to audit or pass/fail?
You can designate a course as audit or pass/fail on the registration form, or by changing the Grade Mode of the course in LEO Online after you have registered for it. The deadline to change from credit to audit or pass/fail status, or audit or pass/fail to credit status is the deadline to ADD classes (see the Academic Calendar for the term). Audited courses will be subject to the normal fees and regulations of the University. Regular attendance is expected, but tests and examinations are not required. No grade will be recorded, except that an instructor may assign a grade of "W&" to a student who misses an appreciable portion of the class. For further restrictions on audited courses, see the "Audit" section of the University Catalog.